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About Spain Diamond Center ManufacturersSpain Diamond Center Manufacturers S.L. has been in the Diamond and Jewellery business industry since 1965. We are Specialists in the Design and Manufacture of Fine Jewellery, offering an extensive selection of Diamonds, Colour Gems and Gold Jewellery.Spain Diamond Center SL offers high quality Exclusive Jewellery and loose Gems at outstanding prices. You will find over a thousand items on display on our website. Therefore, we are confident you will discover that special one you have been looking for. We have a large well known Store in Marbella that you can visit, should you wish to view your selected piece before you buy. We pride ourselves on providing the best possible customer service. If you would like a bespoke design, we can work from a sketch or a picture. All you have to do is forward on to us a picture o f the design you would like created, and our designer will get back to you with a quote. Our professional and friendly Diamond and Jewellery Consultants, will be delighted to assist you in every way possible, to make shopping with us easy and relaxed. We do pride ourselves on providing the best possible customer service. Safe Shopping OnlineOur website uses PayPal, a secure server which uses SSL technology (secure sockets layer) to make sure that all your credit or debit card transactions are completely secure. Every time we receive an order, we use fraud checking systems as well as authentication processes before we fulfill it.When you use our website, the secure server will encrypt all of the personal information you send us, including credit or debit card numbers and name and address. Encryption turns the information you enter into bits of code which are then securely transmitted to us over the Internet. At Spain Diamond Center, we are committed to protecting you against unauthorized transactions and ensuring that our payment process is as safe and secure as possible. We have implemented extra levels of security to protect your online transactions. At Spain Diamond Manufacturers S.L. we pride ourselves on being able to offer you great and exclusive jewellery at highly competitive prices, satisfaction guarantee with no hidden costs, and above all secure shopping. Making a PurchaseMaking a purchase could not be easier at Spain Diamond Center, S.L. Click on Add to Cart and then enter the quantity that you require. You can change the contents of your Cart at any time, as your request is not confirmed until you enter payment details.We accept payment by most major credit or debit cards, as well as bank transfers. We also provide our own 14 day no quibble guarantee. This means that if you do not want the jewellery for any reason, you can return it to us within 14 days for a full refund. All orders are securely shipped and insured all the way to your doorstep. The diamond jewellery that we sell is covered by SDCM SL Certificate of Guarantee. Almost every item you see on this website has been designed and manufactured by us, and sold directly to the public. Buying from a manufacturer essentially means you are cutting out the middle man, and making substantial savings in the process. If the jewellery you receive does not suit you, you may return or exchange it free of charge, and we will refund or send you an alternative piece at no extra cost. Alternatively if you wish, you can change any item directly in our Spain Diamond Center Store in Marbella. In order to do so, you must take proof of purchase with you. It can also be exchanged for another item to the equivalent or higher value, and the difference paid in the Store. If you have any questions, please contact one of our customer services representative on (+34) 952 90 12 41 or by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Valuation Document and Diamond CertificateEvery single item on our website comes with a free valuation document that you will receive with each item, and is proof that what you are purchasing is as described on our website. All our jewellery is guaranteed for 3 years, against manufacturing faults.All diamond jewellery is accompanied by a diamond certificate. This is your assurance of the quality of the diamond/s you have purchased from us. This document confirms the carat weight, cut, colour and clarity of your chosen diamond/s, as well as a description of the item. Our valuations are carried out by an experienced Gemologist and Diamond Grader. Therefore, this document not only gives you an accurate valuation, but it also gives you confirmation of the quality of the diamond/s you have purchased from us. Product Availability and PricingIf a product´s listed price is lower than its actual price, we will at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged price. Please note that, our prices are subject to change without notice. We apologise for any inconvenience that this may cause. If you have any questions, please contact one of our customer services representative on (+34) 952 90 12 41 or by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Payment and CurrenciesWe accept payment by most major credit or debit cards. These are processed online using the PayPal secure payment service. Prices are shown in Euros. All credit cards are pre-authorized immediately using the secure system. However, various additional security checks are always made. We can also accept payment via Bank Transfer, please contact us for details.As part of our commitment to the security, we may contact you to request further validation of your details. If you have any queries about making payments, please contact us directly. Our prices are inclusive of IVA(VAT) and delivery charges, and include a nice presentation box as well as a diamond certificate, and a valuation document. The price you see is the price you pay with no hidden extras. Delivery and HandlingAs a rule, you can expect delivery of your order approximately within 10 working days or after full payment has been received. For reasons of security, all orders are carefully dispatched in protective packaging and sent by with insurance appropriate to the value of the order. We can deliver to all destinations in the mainland, the Balearic Islands, Ceuta, Melilla and the Canary Islands.We will only ship to the billing address on the credit card when you order online. If this is not convenient please contact us and we will make alternate arrangements (we will need to verify your identity to do this). Packages are sent using Seur Special Delivery Services that require a signature on delivery. We urge all our customers to inspect your package for damage or tampering before receiving or signing for the receipt. If you need your order urgently or for a very specific date, please let us know after you’ve placed your order and we’ll do everything we can, to have your item ready in time. However, after you have placed an order, you will receive email confirmation almost immediately. Please, email us your Name and Order Number and we will email you an update on your order as soon as possible on (+34) 952 90 12 41. How to Modify your OrderYou can modify or cancel your order, providing it has not been dispatched yet.Should you wish to change or cancel your order, please contact our staff on (+34) 952 90 12 41 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it us stating your order reference number, in order to be able to satisfy your requirement. However, you should never include any card details as we cannot guarantee the safety of such a transmission. We will send you a confirmation by email stating that your order has been cancelled, and a full refund will be made to your card, once your payment has cleared in our bank account. Cancelled Orders and ReturnsWe guarantee your satisfaction with any goods that you purchase from us. However, if you are not happy with your purchase for any reason, you may contact us within 24/48 hours of receiving your goods to arrange a full refund. Refunds will be made within 30 days. If you would like to return unwanted goods, please ensure that you contact us prior to sending them back.All unwanted goods must be returned to us within 14 days, in their original condition together with the Diamond Certificate of Guarantee and the Valuation Document. We strongly recommend that returned goods are sent by special delivery with the appropriate insurance cover, as they will only be deemed returned when signed for by us. Upon receiving your return, the item will be reviewed by our Quality Assurance Department. Please note that items showing signs of wear, altered, resized (by a Jeweller other than Spain Diamond Center), or damaged in any way, will be returned to sender. A customer service representative will discuss arrangements for return of the damaged goods and issuing a replacement or refund with you. Regarding your return procedure, call (+34) 952 90 12 41, and you will receive a Return Authorisation Code, as well as detailed instructions for returning your order prior to sending them back. For security reasons, do not write Spain Diamond Center anywhere on the outside of the package. Any unauthorised, improperly packaged, or non insured packages will be returned to sender. Items that have been damaged in any way cannot be accepted for return. Privacy PolicyWe respect the privacy of every person who visits our website and everyone who places an order, or requests services that are available on it.When you visit the website, we recognise only your domain name, but not your email address, which can only be seen if you place an order, fill out the required form or simply by sending us an This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We may also ask for your telephone number, so that we can contact you in case there is a query with your order or request for service. Your privacy and trust is very important to us, therefore we will treat any details you provide us, with the utmost respect. Customer ServiceIf you have any comments or questions about an order, or our jewellery in general, please contact one of our customer services representatives by telephone on (+34) 952 90 12 41, Fax (+34) 952 86 74 30 or by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Lines are open Monday to Friday 9am to 8pm. We will endeavour to respond to all our customer enquiries within 2 working days.While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products. |
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